Technical Writer - CLOSED
Job Summary
As a Technical Writer, you will be working closely with the Development and Quality Assurance departments. You will take responsibility for coordinating and participating in the collection, interpretation and writing of technical documentation, including operational process flows and end-user documentation for the company's products. As you master the use of our software, you will develop and update the process and training documentation and online HTML help. This information must be well written, presented, and must communicate efficiently to the end-user. When creating, updating and enhancing the documentation, the technical writer will adhere to format, content and style guidelines, giving consideration to usability and ensuring accuracy, consistency and quality.
Qualifications
The ideal candidate will have a background in aviation business, maintenance, or a general functional knowledge in the avaition industry.
Qualified applicants must demonstrate excellent organization, communication and writing skills, and an eye for detail. This position requires highly motivated individuals who are able to grasp complex software and learn quickly. It also requires the ability to work within tight deadlines. Proficiency in Microsoft Visio, Microsoft Word, AuthorIT, Corel Draw, Photoshop or Paint Shop Pro (for screen capturing) is essential. Process related documentation experience is a plus.
A Bachelor's Degree in Technical Communications, English, Business Administration (Aviation), Airline Maintenance or related field and two years work experience is required. Four years practical exposure in the specific field will waive educational requirements. Sample work will be requested upon interview.
Compensation
Salary Commensurate with Experience
Office Location
Coconut Grove, Florida
Full Benefits Package offered: Health, Dental, Vision, Life Insurance, Disability, 401k, & Direct Deposit.
Product Specialist - CLOSED
Job Summary
TRAX USA CORP., a Maintenance and Engineering software solution for the airlines, is seeking experienced aviation professionals (Technical Records, Engineering, Maintenance, Software implementation, etc).
Leading Aviation Software Co. seeks Customer Support Agent with aviation experience (such as Technical Records, Maintenance, Engineering, Software implementation, etc), as well as computer skills for customer support and training for our Aircraft maintenance product. This is an entry level position with excellent advancement opportunities. Travel and a U.S. Passport required. Must be able to work shifts for our 24 hours/ 7 days schedule to support our customers. Located in South Florida (sorry, no relocation assistance provided). Customer Support Agents act as a liaison between the Programming Department and the Airline customer.
Qualifications
The ideal candidate will learn our products, assist in the development of documentation, conduct training, and deliver customer service. The superior candidate when ready will be eligible for Project Management and Implementation Projects and additional bonuses.
Join our organization, a growing company with opportunity to advance!
Our company offers a full benefits package which includes the following: Travel bonuses; 2 weeks of annual vacation; Health, Dental, Vision; 401k Retirement plan; Optional insurance plans; etc.
EOE
Compensation
Base Pay $36,000.00 /Year
Employment Type Full-Time
Job Type Information Technology, Customer Service
Education 4 Year Degree
Experience At least 1 year(s)
Manages Others Not Specified
Industry Airline - Aviation
Required Travel Up to 50%
Java Developer
Job Summary
Java Developer, Mid Level needed
BS in Computer Science
5+ years of experience with broad technology delivery with Java
OOD, Data Modeling and Analysis Medothodolgies Java programming
Web Technologies such as HTML 5, XHTML CSS, JavaScript, AJAX
Experience programming web applications with JSF and Primefaces
Oracle database programming (SQL and PL/SQL) for version 10.x or higher.
Highly technical and detail oriented with strong problem solving, critical thinking and organizational skills.
Experience working with Java MVC.
Fluent in Hindi or Mandarin is a plus.
Local candidates in South Florida area only. No phone calls nor faxes please, send resume on this website's application form. No H1 Visa sponsorship is possible
Job Snapshot:
Employment Type Full-Time
Education 4 Year Degree
Industry Airline - Aviation
Required Travel 0%
Salary: $50,000.00 /year
Required experience:
Java Developer: 5 years
Software Developer - CLOSED
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Job Summary
TRAX has a position open for Software Tester. The ideal candidate will have experience in software testing but more importantly be able to conduct functional testing on our software application. Scripting regression test tools is a routine task for over 23 modules that require testing. This position involves 55% scripting & testing, 30% software training & familiarization, and 15% documentation of testing procedures. Candidates applying for this position should expect to be tested on their experience.
Qualifications
This position requires experience in software testing, preferably with Mercury suite of tools. Applicant must possess software troubleshooting experience and/or demonstrate a high degree of knowledge in computer systems. The ideal candidate will have Candidate must be able to work independently, be organized and self-motivated. Candidate must have a 4 year bachelor’s degree in computer related or engineering degree or 3 years’ experience in software testing experience.
Compensation
Salary Commensurate with Experience
Office Location
Coconut Grove, Florida
Full Benefits Package offered: Health, Dental, Vision, Life Insurance, Disability, 401k, & Direct Deposit.
Network Administrator II - CLOSED
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Job Summary
Leading aviation software company seeks a highly motivated Network Administrator II. Join our organization, a growing company with opportunity to advance! Excellent benefits, vacations, bonuses, etc provided.
The Network Administrator II role involves project assignmnets, network architecture design, SQL and Oracle Database management, documentation, software updates and installation, configuration, deployment and maintenance procedures. The workload is organized, scheduled and prioritized via the IT HelpDesk System: www.oneorzero.com. The position also involves troubleshooting and repairing of computer hardware and software problems, installing new computers and software, assisting with the administration of server systems, backing up & monitoring system availability. Other special projects may be assigned by Management to improve administration of the IT infrastructure.
Qualifications
The ideal candidate will have a minimum of 5 years of experience with project management, high-level troubleshooting skills, and network architectural background. application software, hardware installation, upgrades and repairs. Experience is required with the following: Windows 2003/2008/2012/XP/Vista/7/8. MS Outlook, MS Office (Word, Excel, Access, Power Point). This position requires scripting capability (MS Powershell, PL/SQL). We support SharePoint Services, IIS, & ORACLE. Familiarity is a must with MS SQL, MS Exchange, Active Directory Users & Policies, & Watchguard Firewall/VPN. Certifications are desired, but not required (MCSA, MCSE, MCP, CCNA). TRAX IT Staff are on call 24/7 in case of emergency. Visual Studio experience not required but preferred. Sharepoint and Oracle certifications are preferred.
Technical Support Engineer- CLOSED
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Job Summary
A client of SOI's in Coconut Grove, FL is seeking an individual for the position of Technical Support Engineer I (Hosting Services). Leading aviation software company seeks a highly motivated Technical Support Engineer I. Join our organization, a growing company with opportunity to advance! Excellent benefits, vacations, bonuses, etc provided. The Technical Support Engineer I role involves documentation, software updates and installation, configuration, deployment and maintenance procedures. The role also involves aiding customers with application and remote connectivity issues. The workload is organized, scheduled and prioritized via the IT HelpDesk System: www.oneorzero.com. The position also involves troubleshooting and repairing of computer hardware and software problems, installing new computers and software, assisting with the administration of server systems, backing up & monitoring system availability. Other special projects may be assigned by Management to improve administration of the IT infrastructure.
Qualifications
The ideal candidate will have a minimum of two years of experience with application software, hardware installation, upgrades and repairs. Past Hosting Technical Support night and weekend shift experience is a plus. This position requires candidates to work the following schedules:
Thursday-Friday (7AM-4PM) Saturday-Sunday (7AM-7PM)
Experience is required with the following: Windows 2003/2008/XP/Vista/7/8. MS Outlook, MS Office (Word, Excel, Access, Power Point).
This position is part of a team that supports SharePoint Services, IIS, ORACLE Database 11G and Oracle GoldenGate a. Familiarity is a must with MS SQL, MS Exchange, FrontPage, Active Directory Users & Policies, Powershell Scripting, Kaseya & Watchguard Firewall/VPN. Certifications are desired, but not required (MCSA, MCSE, MCP, CCNA). IT Staff are on call 24/7 in case of emergency. Visual Studio experience not required but preferred.
EOE
Compensation
Base Pay: $39,000.00 /Year
Employment Type: Full-Time
Job Type: Information Technology
Education: Not Specified
Experience: At least 2 year(s)
Manages Others: No
Relocation: No
Required Travel: Not Specified
Systems Administrator
Key Accountabilities
The ability to communicate with technical and non-technical individuals and teams
Strong written communication skills
Bilingual is a plus, but English is primary language
Must be able to work in a fast paced and dynamic environment and have the ability to prioritize tasks in a high-pressure environment
Must be able to work independently with little supervision
Handle multiple tasks and projects with various and changing levels of priority
Dependable, self-motivated, organized, strong verbal and written communication skills
Strong customer service focus and sense of urgency
Availability to work irregular hours and on call rotation to meet business requirements
Availability to travel if required. Travel is not constant, but may present itself.
Excellent problem solving and analytical skills for efficient troubleshooting
Preferred Experience/Skills:
Strong knowledge of networking protocols including and not limited to: TCP/IP, DHCP, SMTP, FTP, SFTP, SSH, OSPF, VLANs, WiFi,
Strong knowledge and experience with Microsoft technologies including: Windows Server, RDS, IIS, Exchange, Office 365 and SharePoint.
Investigates, Troubleshoots, and Documents any changes performed on network infrastructure.
Prepares documentation for the purpose of providing written reference and /or conveying information.
Knowledge and understanding of VoIP technologies.
Strong understating of virtualization technologies: VMware, Xen, HyperV, Oracle VM, VirtualBox, etc.
Enterprise Anti-Virus and update/patch management
Scripting languages for systems management
Knowledge of BoVPN
WatchGuard
Group Policy and Active Directory
Single Sign-on
SQL, PL/SQL
Linux
Kaseya
Knowledge of Amazon Web Services is a plus
Understanding of RDBMS technologies is a plus: Oracle, SQL Server, etc.
Education/Skills:
Bachelor degree in Information Technology, Computer Science, or related discipline with at least 1-2 years of experience OR at least 4 years of equivalent experience is required.
The following certifications are desired but not required:
A+/N+/Security + - CompTia Certifications
MCSA – Microsoft Certified Systems Administrator
MCSE – Microsoft Certified Systems Engineer
CCNA – Cisco Certified Network Associate
VCP – Vmware Certified Professional
TRAX USA Corp, is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics.
Job Type: Full-time
Local candidates only:
Miami, FL
Required experience:
Information Technology, Computer Science, or related : 1 year